Effective Date: May 20, 2024
Welcome to Wool Felted Co! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name
- Email address
- Shipping and billing address
- Payment information
- Phone number
Non-Personal Information
We automatically collect certain non-personal information when you visit our website, including:
- IP address
- Browser type
- Operating system
- Referring/exit pages
- Date and time of visit
- Clickstream data
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, services, and promotions
- Improve our website and customer service
- Personalize your shopping experience
- Conduct marketing and promotional activities
- Comply with legal obligations
3. How We Share Your Information
We may share your information with third parties under the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
4. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to protect your data during transmission and storage. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
Access and Update Your Information: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
Opt-Out: You can opt-out of receiving marketing emails from us at any time by following the unsubscribe link in the email or contacting us directly.
Cookies: We use cookies and similar technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
6. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Wool Felted Co
Email: woolfeltedco@gmail.com
Address: PO Box 3262, Kathmandu, Nepal
Thank you for choosing Wool Felted Co. We value your privacy and are committed to protecting your personal information.